In partnership with PECB certification, we offer certification training based on the latest practices and covering all ISO standard requirements and guidelines related to Quality Management.

These training programs help professionals succeed in their respective fields and distinguish themselves through worldwide recognition.

Below you will find the various training courses we offer related to Quality Management:

ISO 9001 – Quality management training

As an international standard, ISO 9001 specifies requirements for organizations that want to ensure continuous improvement and meet customer needs. ISO 9001 was specifically designed to serve as a reference framework for organizations of all sizes and industries, as it provides a strong customer focus—namely, delivering quality goods and services—which should lead to substantial customer satisfaction. Implementing a quality management system is a strategic decision for organizations that aspire to improve their overall performance and provides a solid foundation for sustainable development initiatives. The standard helps organizations and/or professionals plan processes and interactions and adopt a risk-based approach.

ISO 21500 – Project management training

ISO 21500 provides guidance on project management concepts and processes that are important to—and have an impact on—project performance. This guide includes a simple introduction and also explains the practical application of how to deliver projects successfully and ensure a sustainable future. The ISO 21500 standard is a professional methodology that combines project management best practices and conveys them collectively. In addition, it can be used by any type of organization, whether public, private, or non-profit, as well as for any type of project, regardless of its complexity, size, or duration.

ISO 13485 – Training on the quality management system for medical devices

As an international standard, ISO 13485 defines requirements applicable to the medical device sector. This standard was established to be used by companies throughout the medical device life cycle, from production to post-production, including final decommissioning and disposal. However, ISO 13485 can also be used by other parties, such as certification bodies that contribute to certification processes. ISO 13485 is a tool that enables organizations to develop and effectively maintain their processes. Organizations that aspire to continuous improvement will benefit from this standard by being able to provide safe and effective medical devices and gain customer trust.

ISO/IEC 17025 – Laboratory management system training

The term IEC refers to the International Electrotechnical Commission which, in cooperation with ISO, creates the specific system of global standardization. ISO/IEC 17025 is an international standard for testing and calibration laboratories: it was created with the aim of providing quality and improving processes within laboratories. ISO/IEC 17025 includes two key clauses: management requirements, which are associated with the performance and effectiveness of the quality management system within laboratories, and technical requirements, which focus on employee competence, test methodology, equipment, and test and calibration results.

ISO/IEC 20000 Training – Information technology – Service management system requirements

ISO/IEC 20000 is recognized as the first international standard for IT service management, stating that the service provider must plan, establish, implement, operate, monitor, review, maintain, and improve a Service Management System (SMS). The standard is organized into two main parts that enable IT service providers to identify methods to develop the quality of the services they provide to their customers, both internally and externally:

– Part 1 specifies the requirements for developing and implementing an IT service management system;

– Part 2 includes guidance on applying service management systems within the framework of ISO/IEC 20000-1.

Six Sigma

Six Sigma Training
What is Six Sigma?
Six Sigma is a management strategy that uses data and statistical measurement tools to optimize business processes. Initially used by large companies such as Motorola and General Electric (GE), Six Sigma applies instruments and techniques with the aim of eliminating defects and reducing process variation.

This training provides the expertise needed to understand and put into practice Six Sigma methodologies, which focus on improving products, services, and processes that contribute substantially to the profitability of the organizations they work for. Sigma, as a statistical term, is used to assess the extent of the gap between given processes and perfection. By identifying the number of defects and then the solutions that eliminate them, it can be said that, in theory, one operates with “Six Sigma quality.” In other words, with 6 Sigma, the process will be 99.9997% or 99.7 good and will have no more than 0.00034% or 3.4 defects per million opportunities (DPMO).

Translated with www.DeepL.com/Translator (free version)

ISO 21001 – Training on the management system for educational organizations

ISO 21001 is an international standard developed by the International Organization for Standardization that provides management tools for organizations that offer educational products and services. It aims to help education service providers meet students’ requirements and needs. ISO 21001 is based on ISO 9001 – Quality management systems, but it provides a specific framework for educational organizations that aim to increase learner satisfaction by improving educational processes and ensuring compliance with learners’ requirements. The standard can apply to all organizations that offer a program for developing knowledge, skills, and attitudes through different teaching methods.

ISO 28000 Training – Supply chain security management systems

ISO 28000 is an international standard that addresses the requirements of a supply chain security management system. This standard specifies aspects that will help the organization assess security threats and manage them as they arise in their supply chains. Security management is linked to many other aspects of business management. With ISO 28000, organizations can determine whether appropriate security measures are in place and protect their assets against various threats.

ISO 30301 Training – Management system for records

Organizational success depends primarily on implementing and maintaining a management system that is specifically established to improve operations while meeting stakeholders’ needs. Management systems provide best practices for managing resources and making management decisions so that organizations can achieve their objectives. ISO 30301 was designed to help organizations implement, operate, and improve an effective records management system (RMS). This enables organizations to achieve efficiency, accountability, continuity, and risk management. In addition, it also helps preserve data collected in response to the challenges of today’s digital environment.

ISO 55001 Training – Asset management

ISO 55001 specifies requirements for establishing, implementing, maintaining, and improving an asset management system that manages the life cycle of the organization’s assets, regardless of the type of asset owned. It is intended to be used by people involved in establishing, implementing, maintaining, and improving an asset management system and can be applied to all types of assets by organizations of all types and sizes.

Good asset management enables business objectives to reach their maximum potential for achievement and is reflected in a significant increase in customer and stakeholder satisfaction as well as improved trust. In addition, it is more important than ever to have a common asset management language to improve communication throughout the organization. As a result, harmonized implementation strategies will translate into greater improvements and increased productivity and returns.

Below are the different certification training options we offer on these topics according to the desired level of proficiency:

Introduction (1 day):

Program:

• Day 1: Introduction to management concepts and implementation of a management system.

This level does not lead to certification

Foundation (2 days):

Program:

• Day 1: Introduction to Information Security Management System (ISMS) concepts, as defined by ISO/IEC 27001
• Day 2: Information Security Management System requirements and certification examination.

Lead Implementer (5 days):

Program:

• Day 1: Introduction to ISO/IEC 27001 and initiation of an ISMS
• Day 2: Planning the implementation of an ISMS
• Day 3: Implementation of an ISMS
• Day 4: Monitoring, measurement, continuous improvement, and preparation for ISMS certification audit
• Day 5: Certification examination

Lead Auditor (5 days):

During this training, you will acquire the knowledge and skills necessary to plan and conduct internal and external audits in accordance with ISO 19011 and

ISO/IEC 17021-1 certification processes.

Based on practical exercises, you will master audit techniques and the management of an audit program, an audit team, communication with clients, and conflict resolution.

After acquiring the necessary expertise to perform this audit, you can take the exam and apply for the title of “PECB Certified Lead Auditor.” By holding a PECB certified auditor certificate, you will be able to demonstrate that you have the necessary capabilities and skills to audit organizations in accordance with best practices.

Program:

• Day 1: Introduction to Information Security Management System (ISMS) and ISO/IEC 27001
• Day 2: Audit principles, preparation, and initiation of an audit
• Day 3: On-site audit activities
• Day 4: Audit closure
• Day 5: Certification examination