This training addresses the growing societal need for employee quality of life at work. It helps participants understand the associated challenges and implement a continuous QLW improvement process by identifying obstacles and levers for action to enhance employee satisfaction, engagement, and, consequently, company performance.
HR, employee representatives, managers, supervisory staff.
Prerequisites: none
Understand the challenges of the company’s QWL and the associated regulatory framework.
Identify barriers to QWL and improvement actions.
Identify the role of QWL stakeholders in order to involve them more effectively in the process.
Develop a participatory continuous improvement approach to QWL.
1. The challenges and principles of a QWL approach
- History of the concept of QWL
- Difference between improving QWL and preventing psychosocial risks
- The regulatory framework
- The principles of QWL
- Identify the success factors for QWL
- How to implement a QWL approach?
2. Practical exercises
- Carry out an assessment of the actions already in place in the company related to QWL
- Collect expectations expressed by employees
- Identify and analyze the measurement indicators already in place related to QWL
- Identify areas for improvement
This work is carried out first individually, then collectively.
3. Leading a QWL approach within the company
3.1 Design and management
- Set up a steering committee involving employee representatives
- Raise awareness of the QWL approach
- Identify internal and external challenges related to QWL
- Identify the risks and opportunities associated with these challenges
- Identify the stakeholders, roles, and responsibilities in the QWL approach
- Leadership and management commitment to the QWL approach
- Assign roles and responsibilities to implement this approach
- Provide the necessary resources and means
- Define the QWL policy and objectives by linking QWL and performance, health and safety, and work organization
3.2 Diagnosis and selection of improvement areas
- Carry out an initial QWL assessment using various tools
- Identify and formalize the improvement areas
- Plan actions to achieve the objectives and prevent QWL-related risks and opportunities
3.3 Deploy and sustain the QWL approach
- Implement the planned QWL actions
- Integrate QWL into operational processes
- Define indicators to monitor QWL performance
- Communicate QWL performance to employees and relevant interested parties
- Periodically assess your company’s QWL performance
- Continuous improvement of the QWL approach
Alternating theoretical input, practical exercises, and role-playing.
Individual work and work in sub-groups.
The trainer assesses the participant’s learning progress throughout the training through role-playing and practical exercises.
The participant also completes a progress test before and after the training to validate the skills acquired.
Issuance of a certificate of attendance.
Address: Color Business Center, 19 rue de l’industrie L-6089 Bertrange
For in-company training, please contact us.